Tower and Sparkles Gift Ticket Terms and Conditions

Terms & Conditions

Sparkles Experience

• The package includes a visit to Emirates Spinnaker Tower and a 200 ml bottle of Prosecco in The Clouds on View Deck 2.
• This gift ticket is valid for one year from the date of purchase (shown at the beginning of the letter) and can only be redeemed once.
• Bookings can be made a minimum of 24 hours in advance, a maximum of three weeks in advance.
• All bookings are subject to availability. The Emirates Spinnaker Tower reserves the right to amend, alter or cancel this service at any time without notice.
• All gift tickets are non-refundable.
• Once a booking has been made with the gift ticket, any cancellations made within 7 days of the visit date will result in the gift voucher becoming null and void.
• Please contact our reception on 02392 857520 opt 6 to book your visit
• Please ensure that you are on View Deck 2 at your stated reservation time; please allow at least 15 minutes to make your way to The Clouds from arrival at the Emirates Spinnaker Tower. Your table will be available to you for an hour.
• You are free to explore Emirates Spinnaker Tower before or after your drinks experience, subject to standard opening hours.
• View Deck 2 is open to other Cloud’s guests.
• Emirates Spinnaker Tower reserves the right to amend, alter or cancel this service at any time without notice.
• Emirates Spinnaker Tower cannot guarantee availability for a reserved window seat.
• To amend or cancel your booking, please contact our pre-booked/groups team on 02392 857520 option 2.
• Full payment must be made at the time of booking.
• Bookings cancelled within 7 days of the visit date will not receive a refund. If you fail to arrive on the day no refund will be due.
• Your table may be released if you do not arrive within 15 minutes of your reservation time. Please contact our Duty Manager on 07500 013539, if you are experiencing problems arriving for your booking.
• In high winds the building is designed to flex approximately 150mm, you may feel this on the view deck.
• No food and beverage is permitted to be brought onto the premises.
• You will be added to Continuum’s mailing list following your visit so we can contact you with information on our special offers and events. If you do not wish to receive any further communication from us following your visit please notify us by calling 02392 857520 or emailing bookings@spinnakertower.co.uk.