High Tea Gift Ticket Terms and Conditions

Booking Terms and Conditions

• The package includes a visit to the Emirates Spinnaker Tower and High Tea for 2 guests. This will be a platter of sandwiches, patisseries, scones with cream and jam and unlimited tea and coffee in The Clouds on View Deck 2.
• Please contact our reception on 02392 857520 opt 2 to book your visit, amend or cancel your bookings.
• This gift ticket is valid for one year from the date of purchase and can only be redeemed once.
• Bookings can be made a minimum of 48 hours in advance, a maximum of three weeks in advance.
• All bookings are subject to availability. The Emirates Spinnaker Tower reserves the right to amend, alter or cancel this service at any time without notice.
• Please inform the team of any food allergies at least seven days before your visit.
• No food or beverages are permitted to be brought onto the premises
• No changes can be made to the High Tea menu unless there is a dietary requirement.
• All gift tickets are non-refundable.
• Your high tea will take place in The Clouds on View Deck 2. View Deck 2 is open to other Clouds visitors during your package.
• Once a booking has been made with the gift ticket, any cancellations made within 7 days of the visit date will result in the gift voucher becoming null and void.

On the day

• Please ensure that you are on View Deck 2 at your stated reservation time; please allow at least 15 minutes to make your way to The Clouds from arrival at the Emirates Spinnaker Tower. Your table will be available to you for an hour and a half.
• You may enjoy your visit to the Emirates Spinnaker Tower, before or after your high tea, subject to opening hours.
• Bookings can be made for parties of 2 or 4. We can welcome a maximum of 6 people in one reservation time.
• Your high tea will take place in The Clouds on View Deck 2. View Deck 2 is open to other Clouds visitors during your package.
• The Emirates Spinnaker Tower cannot guarantee availability for a reserved window seat.
• In high winds the building is designed to flex approximately 150mm, you may feel this on the view deck.
• If you fail to arrive for your booking the gift ticket will be redeemed and become null and void
• Your table may be released if you do not arrive within 15 minutes of your reservation time.
• Please contact our Duty Manager on 07500 0013539, if you are experiencing problems arriving for your booking.