FREQUENTLY ASKED CLASSROOM QUESTIONS
HOW MANY VISITORS DO YOU HAVE A YEAR?
In our first year of opening we welcomed 600,000 visitors, a staggering 140,000 over the 460,000 forecast. We are delighted to have welcomed over 2.5 million visitors since opening.
WHAT ARE YOUR TARGET MARKETS?
Our main target markets are; day visitors (domestic and overseas), groups, education and corporate.
HOW DO YOU OVERCOME LANGUAGE BARRIERS WITH YOUR INTERNATIONAL VISITORS?
We have a number of multi-lingual facilities available including our Audio Guides which are available in French, Spanish, Italian and German (subject to availability). Four i-VIEW interactive touch screens are available on View Deck 1, which offer information about the landmarks in the view as well as the 1700 years of history encapsulated within them. These are available in French, Spanish, Italian, German, and Mandarin (Chinese).
WHO OPERATES EMIRATES SPINNAKER TOWER?
Emirates Spinnaker Tower is owned by Portsmouth City Council but is managed by Heritage Projects (Portsmouth) Limited, part of the Continuum Attractions – visitor attraction operators.
Continuum Attractions operate six other attractions located throughout the UK:
Oxford Castle Unlocked
The Real Mary Kings Close
York’s Chocolate Story
The Canterbury Tales
Coronation Street The Tour
WHAT IS YOUR MISSION STATEMENT?
The brand essence for the Tower is “View Things Differently at Britain’s Best Viewing Tower”. We aim to deliver this by offering:
- A positive welcome
- Great contact with positive staff
- A service which surpasses expectations
- Inspiring view
If you have any other questions which you think should appear on this page please email them to firstname.lastname@example.org and we will do our best to assist you.