City Lights Terms & Conditions

Terms & Conditions

  • Ticket includes entry from 7.30pm until 11pm.
  • Last admission is 8.30pm.
  • Emirates Spinnaker Tower reserves the right to amend, alter or cancel this service at any time without notice.
  • Emirates Spinnaker Tower cannot guarantee availability for a reserved table. 
  • To amend or cancel your booking, please contact our pre-booked/groups team on 02392 857520 option 2.
  • Full payment must be made at the time of booking.
  • A cloakroom facility can be provided on arrival to the venue, however this is unmanned and therefor guests are reminded that the venue cannot accept liability for loss or damage to the property of any client or that of their guests throughout the duration of the event.
  • Car parking is available within Gunwharf Quays, standard parking charges will apply.
  • Emirates Spinnaker Tower reserves the right to refuse admission to or remove from the venue any person who acts in a disorderly manner or any person otherwise breaches the provision of these conditions.
  • We reserve the right to perform bag searches at any point during the event should our staff have reasonable suspicion that a guest is carrying alcohol or any illegal materials.
  • Clients will be held responsible for any property damage and will be charged accordingly. A damage deposit may be required for certain events.
  • The venue cannot accept liability for loss or damage to the property of any client or that of their guests throughout the duration of the event.
  • We regret that we don’t have an off-license, therefore any alcohol pre-purchased or purchased on the evening will not be allowed to be taken off site.
  • We cannot guarantee that a sunset will be visible on your visit.
  • Strictly over 18’s, ID may be requested. We support challenge 25, If guests are lucky enough to look under 25 guests will be asked to prove that they are aged 18 or over when purchasing alcohol.  If guests are under 18 they are committing an offence if they attempt to buy alcohol.
  • For the safety and security of all our guests we will check visitors and their belongings before entry. Guests are requested not to bring large bags on to the Emirates Spinnaker Tower site.
  • Bookings cancelled within 14 days of the visit date will not receive a refund.  If you fail to arrive on the day no refund will be due.
  • Your table may be released if you do not arrive within 15 minutes of your reservation time. Please contact our Duty Manager on 07500 013539, if you are experiencing problems arriving for your booking.
  • In high winds the building is designed to flex approximately 150mm, you may feel this on the view deck.
  • No food and beverage is permitted to be brought onto the premises.
  • You will be added to Continuum’s mailing list following your visit so we can contact you with information on our special offers and events.  If you do not wish to receive any further communication from us following your visit please notify us by calling 02392 857520 or emailing bookings@spinnakertower.co.uk.