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Breakfast with Santa Terms and Conditions

Terms & Conditions

  • The Breakfast with Santa experience lasts for 45 minutes, excluding visit to the attraction, and takes place in the Waterfront Café.
  • The visit to the attraction can be made at any time – subject to availability – during standard opening times, on the same day as your breakfast event.  Please note that the 9am breakfast session ends at 10am and attraction does not open until 10.30am, so there will 30 minutes to explore Gunwharf Quays or enjoy the harbour views.  Entrance to the attraction is via the main Tower entrance.  Guests will not be permitted to stay in the Waterfront Café.
  • Hot drinks will be served in takeaway cups.
  • Children must be accompanied by a parent or guardian throughout the experience
  • A maximum of 6 people per booking.
  • Guests must not plan to meet and socialize in groups of more than 6 at the café or attraction.
  • Once seated, guests must remain at their allocated table throughout the experience, unless accessing the toilets or guided by our host elf to meet Santa.
  • Facemasks must be worn on arrival and at all times throughout the café and attraction, except for when guests are seated at their allocated table in the café, unless they are exempt from doing so.
  • Guests must not attend if they are experiencing COVID-19 symptoms, if they have tested positive for COVID-19 even if they aren’t experiencing symptoms or if they have been advised to self-isolate due to COVID-19.
  • Should the event need to be canceled due to local or national lock down measures or other restrictions relating to COVID-19, full refunds will be given.
  • For your comfort and safety, and that of Santa and his elves, Santa will chat with families at a safe distance.  Please support our elf hosts and follow their guidance during the event, to ensure everyone has a very merry Christmas time!
  • Bookings cancelled within 7 days of the visit date, for any reason other than those stated above, will not receive a refund.
  • If you fail to arrive for your booking, without giving prior notice, the full cost of the package will be charged.
  • Changes made to bookings within 48 hours will be subject to an administration charge
  • No food and beverage is permitted to be brought onto the premises.
  • Emirates Spinnaker Tower reserves the right to amend, alter or cancel this service at any time without notice.