Booking Conditions
- Provisional bookings can be made up to a minimum of 14 days prior to the event date. Any bookings made within 14 days of an event must be secured with the full event cost.
- Provisional bookings can be held for a maximum of 14 days, after which the requested advance payment will be required.
- Clients will be liable for any damage to the Spinnaker Tower and its property and will be charged accordingly. A damage deposit may be required for certain events.
- The venue cannot accept liability for loss or damage to the property of any client or that of their guests throughout the duration of the event.
- The Spinnaker Tower accepts no liability for any equipment you bring into the venue, and we ask you to comply with the rules set out in the Health & Safety at Work Act.
- Any contractors working on behalf of the client must first ensure they operate within the statutory requirements of the venue.
- No contractor will be granted access to the venue without prior written arrangement.
- Access for preparations will be agreed and confirmed in writing prior to the event, as will areas in which the client and their guests will have access to.
- Guest numbers and catering requirements must be confirmed 14 days prior to the event.
- We will only cater for the confirmed number of guests in your party.
- No food or beverages are permitted to be brought on to the premises by function guests or clients.
- Clients are required to provide a full guest list a minimum of 48 hours prior to their event taking place, to assist with our security checks.
- The Spinnaker Tower reserves the right to alter or withdraw any package, facility, exhibit, event service or price without notice and to refuse admission to any party.
- Strictly over 21s policy.
- The Spinnaker Tower reserves the right to refuse admission or service to any party/individual at their discretion.
- Payment for all pre-booked catering and venue hire must be received and cleared at a minimum of 14 days prior to the event.
- For the safety and security of all our guests, we may check visitors and their belongings before entry. Guests are requested not to bring large bags on to the Tower site.
Disabled Access Information:
There are 60 stairs within the Tower to access between the 3 View Decks at your leisure.
The internal lift can access View Decks 1 & 2, but access to View Deck 3 (Crow’s Nest) is via the stairs only (30 stairs between 2 & 3).
The Panoramic Lift is currently not in operation, but the Internal Lift continues to run. Please note that, due to Health and Safety regulations, while the Panoramic Lift is out of service we do require all visitors to use the 560 emergency stairs (with assistance if necessary) in the unlikely event of an evacuation.
If you or any of your guests have any special access requirements and feel they cannot make their way down the staircase, please contact our dedicated team for further information.